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Customer Service

We're here to help you every step of the way

Get In Touch

We are always happy to assist you. If you have any questions regarding our products, orders, or services, please feel free to contact our customer service team through:

Page Messages

Message us directly through our social media pages

Quick responses via WhatsApp chat

Email

Send us your inquiries anytime

Working Hours: Available 24/7

We aim to respond as quickly as possible to ensure the best shopping experience.

Shipping Information

We offer shipping to all locations.

Delivery Time

3 - 4 business days

Order Confirmation

All orders are confirmed before shipping

Delays

In case of any unexpected delays, customers will be notified immediately

Returns & Exchanges

Customer satisfaction is our priority.

You can request a return or exchange in the following cases:

Product defect

Receiving an incorrect item

Return & Exchange Conditions:

✓Within 14 days of receiving the order
✓The item must be unused and in its original condition
✗Used or damaged items due to misuse cannot be returned

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Any data collected (such as name, phone number, and address) is used only for:

Order processing

Service improvement

Customer communication when needed

Important: Your information will never be shared with third parties.

Terms & Conditions

By using our website or store, you agree to the following terms and conditions:

Pricing: Prices are subject to change without prior notice

Product Images: Product images are for illustration purposes only and colors may vary slightly

Order Management: The store reserves the right to cancel or refuse any order under certain circumstances

Compliance: Customers must comply with our shipping and return policies